Health and Safety Code section 122384

(a)

A pet boarding facility operator shall provide each owner with written information describing all of the following:

(1)

Days and times during which the pet boarding facility permits pets to be dropped off and picked up.

(2)

Days and times during which personnel are onsite.

(3)

The square footage of the permanent or fixed and temporary enclosures in which the species of pet that the owner is boarding is customarily contained.

(4)

General observation practices during each 24-hour period for the species of pet that the owner is boarding is customarily observed by personnel.

(5)

The pet boarding facility’s customary daily activity schedule for the species of pet that the owner is boarding.

(b)

If the pet boarding facility will materially deviate from the customary practices described in the written information required by subdivision (a) with respect to an owner’s pet, the pet boarding facility operator shall disclose those deviations to the owner or patron, as appropriate.

Source: Section 122384, https://leginfo.­legislature.­ca.­gov/faces/codes_displaySection.­xhtml?lawCode=HSC§ionNum=122384.­ (updated Jan. 1, 2017; accessed Nov. 24, 2025).

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Verified:
Nov. 24, 2025

§ 122384's source at ca​.gov