Financial Code section 2107

(a)

A licensee shall prominently display on its internet website a toll-free telephone number through which a customer may contact the licensee for customer service issues and receive live customer assistance.

(b)

The telephone line shall be operative at least 10 hours per day, Monday through Friday, excluding federal holidays.

(c)

This section shall become operative on July 1, 2022.

Source: Section 2107, https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=FIN§ionNum=2107. (accessed May 12, 2025).

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Last Updated

May 12, 2025

§ 2107’s source at ca.gov

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Location: https://california.public.law/codes/financial_code_section_2107

Original Source: Section 2107, https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=FIN§ionNum=2107. (last accessed May 12, 2025).