(a)
The office and approved organizations may do any of the following:
(1)
Advise the public of any inspection report, statements of deficiency, and plans of correction, for any long-term care facilities within its service area.
(2)
Promote visitation programs to long-term care facilities within its service area.
(3)
Establish and assist in the development of resident, family, and friends’ councils.
(4)
Sponsor other community involvement in long-term care facilities.
(5)
Present community education and training programs to long-term care facilities, human service workers, families, and the general public, about long-term care and residents’ rights issues.
(b)
Those programs created under this section that are held in a facility shall be developed in consultation with the facility. If the facility and the ombudsman cannot agree on these programs, the State Ombudsman may assist in resolving the dispute.