CA Bus & Prof Code Section 4999.3

(a)

The department may suspend, revoke, or otherwise discipline a registrant or deny an application for registration as a telephone medical advice service based on any of the following:

(1)

Incompetence, gross negligence, or repeated similar negligent acts performed by the registrant or any employee of the registrant.

(2)

An act of dishonesty or fraud by the registrant or any employee of the registrant.

(3)

The commission of any act, or being convicted of a crime, that constitutes grounds for denial or revocation of licensure pursuant to any provision of this division.

(b)

The proceedings shall be conducted in accordance with Chapter 5 (commencing with Section 11500) of Part 1 of Division 3 of Title 2 of the Government Code, and the department shall have all powers granted therein.

(c)

Copies of any complaint against a telephone medical advice service shall be forwarded to the Department of Managed Health Care.

(d)

The department shall forward a copy of any complaint submitted to the department pursuant to this chapter to the entity that issued the license to the licensee involved in the advice provided to the patient.