Business and Professions Code section 22588.3
(a)
A social media platform shall disclose all social media-related threat reporting procedures for verified reporters described in subdivision (b) in the social media platform’s terms of service.(b)
A large social media platform shall create a process to verify both of the following individuals as verified reporters:(1)
A principal, or a position of similar responsibility, of any school lawfully operating any programs from kindergarten and grades 1 to 12, inclusive, in the state.(2)
A mental health professional licensed pursuant to California law who provides mental health services to minors in the state.(c)
In addition to any other reporting mechanism required by state law, a large social media platform shall create a process by which a verified reporter can make a report of a social media-related threat or a violation of the large social media platform’s terms of service that in the verified reporter’s opinion poses a risk or a severe risk to the health and safety of a minor that does all of the following:(1)
Enables, but does not require, an individual to upload a screenshot of the content that contains a social media-related threat or violates the terms of service.(2)
Provides all verified reporters with an electronic point of contact specific to matters involving harms to a minor.(3)
Provides confirmation of the receipt of a submitted report and a means to track that report.(d)
A large social media platform shall do both of the following:(1)
Establish an internal process to receive and substantively respond within 72 hours, or within 24 hours if the report is of a severe risk, to a report by a verified reporter of content the verified reporter deems to be a risk to a minor.(2)
Ensure that a report submitted by a verified reporter and deemed by the verified reporter to be of a severe risk receives a review by a natural person.(e)
A large social media platform that receives a report from a verified reporter shall, on a publicly accessible internet website, report annually on all of the following:(1)
The total number of reports from a verified reporter received for the calendar year.(2)
The percentages of each social media-related threat that formed the basis for the total number of reports from verified reporters for the calendar year.(3)
The percentage of reports from verified reporters for which the large social media platform took further action.(f)
A large social media platform shall not require a verified reporter to reverify the verified reporter’s qualifications pursuant to subdivision (b) more often than once every two years.
Source:
Section 22588.3, https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=BPC§ionNum=22588.3. (updated Jan. 1, 2025; accessed Jul. 14, 2025).
