Business and Professions Code section 19265

A claim against a household mover for loss or damage of goods shall not be denied solely because the lost or damaged goods were not noted at the time of delivery. Whenever a household mover requires a signed statement acknowledging delivery and receipt of goods, the statement shall not include any representation that the goods were delivered in satisfactory condition, but shall include a notice that the shipper may file a claim with the household mover for lost or damaged goods.

Source: Section 19265, https://leginfo.­legislature.­ca.­gov/faces/codes_displaySection.­xhtml?lawCode=BPC§ionNum=19265.­ (updated Jan. 1, 2018; accessed Dec. 1, 2025).

Green check means up to date. Up to date

Verified:
Dec. 1, 2025

§ 19265's source at ca​.gov