Insurance Code section 11624.4

Every insurer to whom an assignment is made shall do all of the following:

(a)

Provide policyholders with information on how to report claims.

(b)

Provide brokers and agents with a toll-free telephone number or accept their collect calls for the purpose of providing agents and brokers with a means of communicating with the insurer in order to rectify errors in applications or endorsements for assigned-risk coverage.

(c)

Reply in writing within 15 days to complaints disputing the amount of premium charged for coverage under this article.

Source: Section 11624.4, https://leginfo.­legislature.­ca.­gov/faces/codes_displaySection.­xhtml?lawCode=INS§ionNum=11624.­4.­ (updated Jan. 1, 1990; accessed Jun. 30, 2025).

Green check means up to date. Up to date

Verified:
Jun. 30, 2025

§ 11624.4's source at ca​.gov