(a)
When referring to a resident’s obligation to observe facility rules, the contract of admission shall indicate that the rules must be reasonable, and that there is a facility procedure for suggesting changes in the rules.(b)
The contract of admission shall specify that a copy of the facility grievance procedure, for resolution of resident complaints about facility practices, is available.(c)
The agreement shall also inform residents of their right to contact the State Department of Health Services or the long-term care ombudsman, or both, regarding grievances against the facility.
Source:
Section 1599.75, https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=HSC§ionNum=1599.75..